Share We recently implemented a new “policy” – you know how I love that word! (See “Do You Have A Policy About Working Naked?” ) For all new employees, at the end of your first month, we are going to give you an option. Instead of returning on the Monday morning, you can call and [...]

Share I read a blog post by Ted Mininni titled “For Sale: Business Culture”.” It referenced a Business Week article, “Zappos Retails its Cultureabout Zappos’ culture that talks about how Zappos now offers courses to other companies on building culture. At the end of his blog, he posed 4 great questions. Here is my reponse: [...]

Share Being a senior home care franchise, we have one distinct advantage over many other systems when it comes to building culture. We generally attract a fairly purpose driven franchise candidate. Or at least we attract someone who is passionate about helping others. Of course, this isn’t always the case, we also attract those how [...]

Share   Dear John I would also like to give you some feedback from many years of business experience regarding your approach to filling this position, starting with, a group interview? I have to say, are you kidding?? This is a position for a person whom you are presumably looking at grooming for a senior [...]

Share I was just at the Canadian Franchise Association conference. I go every year – 3 days where most of the franchisors in canada get together to learn and share. Always a great time with great people. Here are the Top 5 things I learned: 1. From Cameron Herold, one of my mentors – video [...]