Share I just read a post by a great entrepreneur, Chip Conley, who recently sold a majority stake in his boutique hotel chain, Joie de Vivre. Chip is known for building a company based on the premise of: “cultivating happy employees and engaging loyal and satisfied customers who refuse to stay anywhere else.”  Their purpose?  Creating [...]

Share If you have seen my speech about culture, you probably remember the part where I talk about how to operationalize your core values, and one of my examples is “you have to be willing to make the hard decisions.” In this example, I talk about how we fired a very large client of ours. [...]

Share   We just had our annual Nurse Next Door 3 day strategic  off site to plan for next year. We do it every year, and it really provides clarity and focus for the upcoming year. It is actually my favorite time of year, as it allows me to craft our strategy that will help us [...]

Share As I wrote in my last blog, our most successful franchise partners are the ones who are guided by our purpose of Making Lives Better. I have to share this link to a blog post “So I kissed my daughter and husband goodnight and hopped in my pink car” because it is a perfect [...]

Share We started out by thinking that a perfect franchise partner was someone with a very strong business background. Then we evolved to looking for a franchise partner who had a a strong business background, and had passion for what we do. Are they aligned with our purpose? Is  building a home care business going to [...]

Share In the Entrepreneurial Masters Program at MIT, when it came to core values, one of the biggest issues we found were that entrepreneurs are often guilty of creating too many core values. And there are good reasons for this: We aren’t typically great at focus, so 6-10 values doesn’t seem like too much to [...]

Share Funny. I am by no means a hiring expert. In fact, it pains me to sit through interviews. I hate it. But it is SO crucial to the success of an entrepreneur (one of my mentors has said – to be awesome entrepreneur , get awesome at hiring and awesome at rain making). So [...]

Share “The most important decisions aren’t the WHAT decisions, but the WHO decisions.” Jim Collins I just spoke to a SUPER engaged group of global entrepreneurs at the Entrepreneurial Masters Program at M.I.T for the 2nd year now (it used to be called the “Birthing of Giants”) and always a learn a ton when I [...]