Archive for September, 2010

Never Mind Your Company’s Core Values, Do You Even Know Your Own?

September 29, 2010

Share I talk a lot about core values and why they are so important in building culture inside of your business.  But do you even know your own personal core values? In my past posts, I talk about how important it is to discover your true,  CORE values, (see Too Many Core Values, and how [...]

Posted in core values No Comments »

Plenty of Fish, Analytics, Culture and Nurse Next Door

September 28, 2010

Share Ken and I recently shared a panel with Marcus Find, founder of Plenty of Fish, the largest online dating site in the world, at the SOHO small business expo. He has built a fascinating business, generating over130 million monthly visitors to his site, and he has done it virtually by himself. Let’s just say that we [...]

Posted in Entrepreneurship 2 Comments »

We Will Miss You

September 21, 2010

Share   You can’t be everything to everybody. The best companies figure this out, and then build their company’s around their core group of customers that  should be their customers. They don’t build their company’s to appeal to everyone. Think Apple. Before they launched the iPod, I think something like  3% of all computer users used [...]

Posted in Core Purpose, Customer Service 1 Comment »

Wow! I Had No Idea How Much Amazon Get’s It!

September 17, 2010

Share   Jeff Bezos (Founder of Amazon) gets Core Values. He really gets it. Watch this video of Jeff and how he explains the only 5 things that he knows. These 5 things are: 1. Obsess over customers; 2. Innovate; 3. Think long-term; 4. Develop a unique corporate culture; 5. It’s always day one of [...]

Posted in Franchise No Comments »

Can I Get My Employees To “Buy In” To My Core Values?

September 9, 2010

Share I am often asked the question: “How do we align the company values with the employee’s personal values?” Most managers and entrepreneurs try to make their employees believe in all the companies values. But can you do this? No. Absolutely not. People don’t buy into core values. They either get them or they don’t. [...]

Posted in core values, Culture 1 Comment »

The # 1 Trait of an Entrepreneur (and Successful Franchise Owner)

September 3, 2010

Share One day, I walked into my company….and I didn’t like it.  In fact, wanted to quit my own company. Sure we were doing well.  Actually really  well. Nurse Next Door had grown from just my Ken and I, to 1000 employees in just over 4 years.  Explosive growth. And it put us in the [...]

Posted in Franchise 2 Comments »

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