Share Whenever I give a speech, I will get as many people emailing me about how it impacted their personal life as it does their business. Sometimes I even get more. And this doesn’t surprise me – whether building an impassioned culture or an impassioned life really comes down to being able to bring your [...]

Share I talk about culture and its importance in building a business and franchise system a lot. In fact, like Herb Keller, founder of Southwest Airlines, I often believe it is the most important part of your business to focus on (I say often because there are times when I do think other things are [...]

Share Most entrepreneurs are like me – they have everything on the line with the success of our companies. Our blood, sweat and tears go into building our master pieces, and we risk our life savings, our houses, and virtually everything else that we own on ensuring (and hoping) that it will be a success. [...]

Share   We just wrapped up our 3rd annual, Nurse Next Door Annual Conference. It is the only time, every year, that we have  every Franchise Partner and every team member from Heart Quarters meet up for a big weekend of learning and fun. And once again, we had a blast!  It was interesting to hear [...]