Share We are hiring for a Director of Franchise Sales role. It is a key role as we expand our home care franchise system into and across the United States. Because of its importance, I decided to take on the recruiting aspect myself. Now, a few things to know about how I like to [...]
Share In my quest to take core values from the imaginary to the reality, I want to give an easy, practical way to bring your core values alive inside of your organization. All too often, we focus our performance reviews on things to improve on and performance against set targets. But what about culture fit? [...]
Share We enter into a few Best Employer/Best Culture awards every year. One of the advantages of doing this is that we get feedback on what our employees love about working at Nurse Next Door, and what areas could be improved about working at Nurse Next Door. Like so many growing companies, one big [...]
Share Do you know what you want your culture to look like? I think one of the more important starting points for a company who wants to build a great culture is to understand what you actually want it to look like. It is kind of like painting the picture of your company – if you [...]
Share My utopia is a company without policies. If you saw my post “Do You Have A Policy About Working Naked?” you will know my stance on polices. I don’t like them. Policies are created for the few that break the rules, so why should we penalize the many who do not? As entrepreneurs, [...]
Share Some time in the 1970s, University of Illinois researcher Leann Lipps Birch conducted a series of experiments on children who didn’t like to eat their peas in order to find out the big question: what would get these children to start liking peas? Everything was tried, from rewarding the kids with ice cream, [...]
Share People often ask me the question “what are the statistics to show that having a strong culture works?” Aside from Jim Collin’s research proving that the habit of all great, visionary companies is to have a culture based on values, vision and purpose, I haven’t found anything really interesting in this area. So I [...]
Share I often get asked “how do you have so many employees who act as ambassadors of your company?” So I will start with the basics. If you want to have employees who act as ambassadors, or as I like to say, raving fans for your company, start with these steps: 1) Have a compelling core purpose. [...]
Share In my last post “Going to the Lunatic Fringe” I spoke about an easy way to get your core values alive within your culture – get crazy about them. Getting crazy about your core values works….for a while. Getting crazy about your core values is easy….for a while. And then time catches up. And you [...]
Share “When you believe something is profound in a company, you can not be a logical leader. You have to go to the lunatic fringe. There is no way that logic is what you need to change people.” Jack Welch, past CEO General Electric One of the first steps in operationalizing your Core Values in [...]
RT @nursenextdoordl: RT @nursenextdoor: Our specialists are amazing! http://t.co/odCJzVN3 Read @johnbrucedehart's newest blog. #culture #HR
RT @nursenextdoordl: RT @nursenextdoor: Our specialists are amazing! http://t.co/EnR5fqgD Read @johnbrucedehart's newest blog. #culture #HR Extraordinary Service ‘Just Happens’ When you Get #Culture Right @NurseNextDoor #wowcustomerexperience http://t.co/4ZeHp6nK
Extraordinary Service ‘Just Happens’ When you Get #Culture Right @NurseNextDoor #wowcustomerexperience http://t.co/icSmc7j5
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