Share Organizations don’t make choices…leaders do. This is a scary thought. But reading Jim Collins new book “Great By Choice,” this is what he says. And he is right. Here is a snapshot of what he says: “Organizations do not make choices, their leaders do, and the fate of each of those organizations depends on [...]
Share My utopia is a company without policies. If you saw my post “Do You Have A Policy About Working Naked?” you will know my stance on polices. I don’t like them. Policies are created for the few that break the rules, so why should we penalize the many who do not? As entrepreneurs, [...]
Share In The post “What is Your Core Business”, I spoke about how confusing it can be to define your core business. Since then, it has become pretty clear to me on how to do it. And it all comes down to your core purpose. Your core business should never stray from your purpose. It [...]
Share One thing that we have done at Nurse Next Door to live our core values is to find an operational best practice or system to act as the foundation of each of our core values. As an example, “Find A Better Way” is one of our four core values. Find a Better Way is [...]
Share We are expanding our home care franchise system to the United States. In doing so, Ken and I met with a lot of very successful entrepreneurs to have them share their learning lessons and tips in doing so. For some reason, in Canada, our culture is one of fear of doing business in the [...]
Share We all know that culture is driven from the top. I often meet entrepreneurs who are passionate about wanting a world class culture, but I wonder how they would do on the answers to this post: 17 Signs that You Are a Great Boss. From this list, here are my Top 5: You [...]
Share I just read a good blog post by my friend and mentor Cameron Herold, “Is 6 Enough????.” It is about reading business books. So often I hear a person boast that they ”read one business book per week.” In fact, I used to be this person. Probably until Cameron pointed it out to me [...]
Share Culture is Built in ONLY One of Two Ways. My Partner Ken and I started Nurse Next Door out of a Starbucks coffee shop in 2001 with 2 cell phones and a couple of caregivers. Within 4 years we had a company with a 1000 strong workforce and were one of the fastest growing [...]
Share This question seems simpler then it really is. When we start our businesses, we often start out trying to be everything to everyone. We accept jobs of all types, clients of all types; often creating new lines of business and service so that we can cater to a specific customers need. Sometimes it works, [...]
Share I talk about culture and its importance in building a business and franchise system a lot. In fact, like Herb Keller, founder of Southwest Airlines, I often believe it is the most important part of your business to focus on (I say often because there are times when I do think other things are [...]