Share Organizations don’t make choices…leaders do. This is a scary thought. But reading Jim Collins new book “Great By Choice,” this is what he says. And he is right. Here is a snapshot of what he says: “Organizations do not make choices, their leaders do, and the fate of each of those organizations depends on [...]
Share If you read my post “Do You Have A Policy ABout Working Naked“, you will know my stance on having lots of policies and procedures inside Nurse Next Door. But I also recognize that in a fast growth company, the size we are at, and our goal to grow to become a [...]
Share We are hiring for a Director of Franchise Sales role. It is a key role as we expand our home care franchise system into and across the United States. Because of its importance, I decided to take on the recruiting aspect myself. Now, a few things to know about how I like to [...]
Share We enter into a few Best Employer/Best Culture awards every year. One of the advantages of doing this is that we get feedback on what our employees love about working at Nurse Next Door, and what areas could be improved about working at Nurse Next Door. Like so many growing companies, one big [...]
Share Do you know what you want your culture to look like? I think one of the more important starting points for a company who wants to build a great culture is to understand what you actually want it to look like. It is kind of like painting the picture of your company – if you [...]
Share OK. It is easy for someone to fake that they “love” your core values during the hiring process. If you are a company that is passionate about your values, a good interviewer will figure this out pretty quickly and reciprocate that “passion” during the interview. So how do you really know? Design questions to figure [...]
Share I often get asked “how do you have so many employees who act as ambassadors of your company?” So I will start with the basics. If you want to have employees who act as ambassadors, or as I like to say, raving fans for your company, start with these steps: 1) Have a compelling core purpose. [...]
Share At Nurse Next Door, we LOVE our Core Values. We will only select franchise partners who LOVE them; we will only hire employees who LOVE them; and we will only work with suppliers who LOVE them. Yes, you could say that we are fanatical about our core values. Now that we have 40 franchise [...]
Share At Nurse Next Door, we have added a second component in our hiring process to ensure culture fit. As both franchise and non-franchise businesses grow quickly, most don’t do accurate planning or bench building (the process where you are constantly look for people who could at some point, join your team), and hence [...]
Share Funny. I am by no means a hiring expert. In fact, it pains me to sit through interviews. I hate it. But it is SO crucial to the success of an entrepreneur (one of my mentors has said – to be awesome entrepreneur , get awesome at hiring and awesome at rain making). So [...]