Share I just did a speech for another Health Authority’s leadership team. 50+ leaders supporting 6000+ employees, so a fairly large organization. They started the day with 8 core values. You know, the usual suspects like “integrity”, “respect” “compassion” and so on. ( See my post “6 Tips on How To Design Your Core [...]
Share Creating your values, vision and purpose is only a small part of starting to create a great culture. In fact, that is the easy part. The hard part is bringing them alive inside of your company. Jim Collins (through Built to Last and Good to Great) told us that we needed to have [...]
Share One day Ken and I were looking at Nurse Next Door’s painted picture, and we asked ourselves “how much more engaged would our team members be in our painted picture if we were engaged in theirs?” So we started to teach our team members how to create their own. Soon, most of our team [...]
Share I often get asked “how do you have so many employees who act as ambassadors of your company?” So I will start with the basics. If you want to have employees who act as ambassadors, or as I like to say, raving fans for your company, start with these steps: 1) Have a compelling core purpose. [...]
Share I have always set goals. When I was 12, I knew I wanted to play hockey at an Ivy League school. Either Cornell or Harvard. So I posted a picture of a Cornell hockey player (Joe Nieuwendyk) and a Harvard hockey player on my bathroom mirror. Along the way, I had a lot of offers, [...]
Share There is a cool company in Vancouver called Lululemon. They create yoga wear, and have now expanded North American wide. They also have a cool culture, one built upon values, goals, a great manifesto, and I would add, inspiration. I have always admired how Chip Wilson, their founder (a good friend of Nurse Next [...]
Share As I wrote in my last blog, our most successful franchise partners are the ones who are guided by our purpose of Making Lives Better. I have to share this link to a blog post “So I kissed my daughter and husband goodnight and hopped in my pink car” because it is a perfect [...]
Building your Envisioned Future, or Painted Picture
Share We created our Core Purpose 4 years ago: “Making Lives Better.” But as we brought our Core Values and Envisioned Future to life inside of Nurse Next Door, we struggled with how to do the same with purpose. Until I started to study Disney.
Share A few months ago I attended a Verne Harnish learning event, and Jim Collins performd a 4 hour keynote on his new book “How the Mighty Fall”. Afterwards, I was invited to a private lunch with him (Nurse Next Door and 21 other entrepreneurial companies are part of his “Gazelles 22″ or founding club [...]